Keynote Speakers

Wineaster Anderson

Wineaster Anderson (PhD) is Associate Professor of Marketing at the University of Dar es Salaam, Tanzania where she has been employed since 2001. She holds PhD (2008) and Masters (2005) in Tourism and Environmental Economics from University of Balearic Islands, Spain; MBA (2001) and Bachelor of Commerce (1999) from University of Dar es Salaam, Tanzania. Prof. Anderson was formerly Dean and Associate Dean of University of Dar es Salaam Business School and Director of Quality Assurance for the University of Dar es Salaam. Prof. Anderson has researched and published widely in the areas of innovation and sustainability in tourism, international business, and internationalization for poverty alleviation, gender and marketing. 

Professor Anderson is a recipient of various honours including the 2018 Tanzania Women Champions in Tourism Award (Africa Reconnect), 2015 Women of Achievement Award in Tanzania (TWAA), the Highly Commended African Management Research Fund Award (Emerald/ALCS) in 2010 and The Konrad-Adenauer-Stiftung Honor for the Best Essay in 1999 on East Africa Community - Towards sustainable regional integration in East Africa. She has won several research grants including DANIDA (Denmark), SIDA (Sweden), Conselleria d’Economia, Hisenda i Innovació of the Balearic Islands (Spain) and HEI – ICI (Finland).

She was a Keynote Speaker at The International Congress on Coastal and Marine Tourism (CMT 2017), University of Gothenburg, Sweden. From 13th to 16th of June 2017; also at Tomorrow`s Food Travel (TFT 2018) Conference organised by Centre for Tourism at the University of Gothenburg, West Sweden Tourism Board, Visit Sweden (National Destination Management Organization), and Gothenburg and Co. (Local Destination Management Organization), School of Business, Economics and Law, University of Gothenburg, Sweden; 8-10 October 2018

She has served and continues to serve various Governmental Committees and Boards in Tanzania including the Technical Advisory Committee to the Minister of Natural Resources and Tourism; the National Council for Technical Education - Business, Tourism and Planning Board; Tanzania Investment Centre, Tanzania Bureau of Standards and the Tanzania National Parks Authority (TANAPA). Prof. Anderson is also a Member of the College of Business Education (CBE) Governing Board and Trustee in the Board of Trustees of the National College of Tourism (NCT).

Paul Lynch

Paul Lynch is Professor of Critical Hospitality and Tourism, Edinburgh Napier University. Paul’s research focuses upon critical and sociological perspectives on hospitality and tourism and through exploring commercial homes has led to his main areas of publications concentrating on small hospitality and tourism firm entrepreneurs, including women micro-entrepreneurs, social enterprises, tourism destination networks and networking, advanced qualitative research methods (sociological impressionism and sociological expressionism), hospitality and space. Deepening understanding of commercial home enterprises has drawn attention to the interactions between host and guest, host and home, the nature of hospitality and how the study of hospitality sheds light on people, work and society. Paul’s most recent research focuses upon understanding the experience of mundane welcome.

 With colleagues in the United Kingdom, United States and New Zealand, Paul pioneered the launch of a new intentionally interdisciplinary journal Hospitality & Society which seeks to provide a hospitable meeting-ground for the discussion, exchange of ideas and advancing theoretical developments relating to perspectives on hospitality. Paul is also currently on the editorial boards of the following journals: International Journal of Hospitality and Tourism Administration; Tourism Review; Research in Hospitality Management. Paul previously worked at the University of Strathclyde and Queen Margaret University. He is a Fellow of the Institute of Hospitality, former Chair (Research) of the Council for Hospitality Management Education, Visiting Professor at the University of Stenden, Hotelschool The Hague, and Auckland University of Technology.

Alison McIntosh

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Dr Alison McIntosh is Professor of Hospitality and Tourism at Auckland University of Technology, New Zealand. Born and raised in the South-West of England, she earned her Bachelor of Tourism Studies (First Class Hons) from Cardiff Metropolitan University and a PhD from Queen Margaret University, Edinburgh. After emigrating to New Zealand in 1997, Professor McIntosh assumed academic positions at The University of Otago, Lincoln University and most recently as Professor of Tourism at The University of Waikato in New Zealand. She also holds a Visiting Professor position at Edinburgh Napier University, Scotland.

In her research, Professor McIntosh focuses on critical understandings of the tourism and hospitality experience, with particular focus on issues of accessibility, social justice and advocacy. A central theme of her research is that experiential, qualitative and social justice analyses reveal subjective, emotional and neglected aspects of tourism experiences, prioritising otherwise unheard voices, personal dimensions, and tourism in marginalised contexts. Professor McIntosh is Founding Co-Editor of the international journals, Hospitality & Society (Intellect) and Hospitality Insights (Tuwhera) and serves on the editorial boards of other leading tourism journals. She is also Co-Founder of the outreach network, Network for Community Hospitality, that supports not-for-profits and community stakeholders in tackling some of New Zealand’s pressing social issues.

Plenary Sessions

  • Bartolomé Deyá, Dean of the Faculty of Tourism, University of the Balearic Islands

  • Carol Martínez, representative of the organization Ciutat per a qui l'Habita

  • Joaquim Valdivielso , Professor, University of the Balearic Islands, and representative of the organization Terra Ferida

  • Neus Prats , representative of the environmentalist association Grup Balear d'Ornitologia i Defensa de la Naturalesa in Ibiza

  • Milagros Carreño, representative of  Les Kellys in Ibiza and Formentera

  • Natividad Juaneda, Professor, University of the Balearic Islands

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Joaquin Valdivieso
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Bartolome Deya Tortella is PhD in Economics by the Universidad Carlos III de Madrid (Spain). He has published several research papers in international journals like Water Resources Research, Water, Journal of Environmental Management, Advances in Accounting, Management Research, The European Accounting Review, between others. He has participated and participates consecutively since 2001 in a total of 10 research projects at both national and international level. Nowadays he is a full professor in the Department of Business Economics in the area of Financial Economics and Accounting in the University of Balearic Islands, from October 1997. He is also coordinator of several international conferences. He was also the coordinator of the Melia Hotels International Chair. He has held various management positions of responsibility since March 2004 like vice dean of the Faculty of Economics and Business. Actually is the Dean of the Faculty of Tourism.

Carol Martínez, representative of the organization Ciutat per a qui l'Habita. "Ciutat per a qui l’habita” is an association of citizens from Palma de Mallorca who work to provide answers to the touristification of the city. We aim at creating a web of support among the different neighborhoods and groups of the city, and to organize social actions that would help to shatter the established ‘peace’ around tourism and to show the negative effects that tourism has on the land and on social cohesion, so that we can contribute to create a community that can stop it and reverse this situation

twitter:  @CiutatHabita


Joaquin Valdivielso Navarro is a member of Terraferida (Wounded Land), an environmental association born in January 2015 and based in Mallorca. Terraferida questions the style of development based on the unsustainable consumption of environmental resources and services, and the continuous expansion of the urban-tourist growth model. Terraferida denounces the hidden face of the Mallorca behind the postcards and tourist promotion and claims that a decent life is possible without destroying the island, compromising the future or contributing to the ecological ruin of the planet. To do this, Terraferida provides a space for reflection, dissemination and information to public opinion, which can be followed on, TwitterFacebook and the Telegram channel. Professionally, Joaquin Valdivielso Navarro is Associate Professor of Moral Philosophy at the Department of Philosophy and Social Work at the University of the Balearic Islands (UIB) and member of the Research Group on Practical Philosophy - Praxis. As a scholar, his research profile focuses on contemporary political philosophy, critical theories of society, and ethics and politics of the environment.


Neus Prats , Representative of the environmentalist association Grup Balear d'Ornitologia i Defensa de la Naturalesa (GOB) in Ibiza. See more information about the activities of GOB.



Milagros Carreño, Representative of  Les Kellys in Ibiza and Formentera. See this website for more information about this social movement Les Kellys. This association was born out of the belief that beyond personal political preferences the union of housekeepers of the Hospitality industry would benefit the debate about their work conditions and help them to achieve a public voice. The association supports a broad spectrum of demands such as early retirement, that the quality assessment of hotels will be depending of the quality of the work that they provide, or the increase of checks of labor conditions.

Catalina Natividad Juaneda Sampol  is PhD in Economics by the University of Barcelona. From 1993 she is Chair Professor of Applied Economics at the University of the Balearic Islands (UIB). She has been Dean of the Faculty of Economics and Business, Head of the Department of Applied Economics and  Vice-Rector for Internationalisation and Cooperation. She has been the Director of the Official Master in Tourism and Environmental Economics and nowadays is the Director of the PhD program in Tourism and Environmental Economics. Her field of teaching and research is in Statistics, Econometrics and Tourism Economics.


Conference Discussants

Keith Hollinstead
Keith Hollinstead


Meghan Muldoon
Meghan Muldoon

Meghan Muldoon is an assistant professor with the School of Community Resources and Development at Arizona State University, and based at the newly-established HNU-ASU Joint International Tourism College in Hainan, China. Her doctoral work into the hosts’ gaze in the townships of South Africa was completed in 2018 at the University of Waterloo, Canada. Her areas of research interest include tourist-host encounters, identities, postcolonialism, feminisms, digital discourses, and arts-based method

Catheryn Khoo-Lattimore
Catheryn Khoo-Lattimore

Dr Catheryn Khoo-Lattimore researches tourist and guest behaviour, with a passionate focus on women, families and young children. She is the Regional Field Expert (Asia & the Pacific) for the United Nations World Tourism Organisation (UNWTO) and United Nations Women (UN Women)’s 2019 Global Report on Women in Tourism. She is also the founder and chair of Women Academics in Tourism (WAiT); as well as the Editor-in-Chief for Tourism Management Perspectives (TMP).

Lynn Minnaert
Lynn Minnaert

Dr. Lynn Minnaert is the Academic Director and a Clinical Associate Professor at the Jonathan M. Tisch Center of Hospitality at New York University. Her research interests are social tourism for low-income groups, family tourism and diversity and inclusion initiatives in events. Her research has been funded by the Economic and Social Research Council, the European Union, the International Olympic Committee, regional tourist boards, and Meeting Professionals International (MPI).

Can Seng Ooi
Can Seng Ooi

Can-Seng Ooi is a sociologist and Professor of Cultural and Heritage Tourism at the University of Tasmania. He recently moved to Australia after twenty years working at Copenhagen Business School. He does comparative research on Singapore, Denmark, Australia and China. In the context of critical studies, he embraces a structural neo-Marxist approach, and asserts the relevance of Marx in contemporary society (even in his Executive MBA classes).

Nigel Morgan
Nigel Morgan

Professor Nigel Morgan is Head of Surrey University’s School of Hospitality and Tourism Management. He has senior management and governance experience on executive and advisory boards in universities, government agencies and charities, has held professorial titles in several universities, and has extensive experience in tourism, sport and leisure policy, strategy, development, marketing and in events and PR from his time in national agencies and local government.